Key Code Retrieval Procedure (09-029/18)

KEY CODE RETRIEVAL PROCEDURE

TECHNICAL SERVICE BULLETIN

DESCRIPTION

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below.

APPLICABLE MODEL(S)/VINS

2001-2006 Tribute

In the event that all vehicle keys are lost and the vehicle key code is not available on the Vehicle Retail Data Inquiry system, replacement keys may only be acquired by obtaining the key code using the Repair Procedure below. Mazda recommends keeping a record of all key codes at your dealership. In addition, explain to the customer that they must keep the key code tag and/or record their key code in case of lost keys.

Customers having this concern should have their vehicle repaired using the following procedure.

LIFTGATE KEY CYLINDER REMOVAL

1. Remove the key cylinder from the liftgate according to MGSS online: (LIFTGATE LOCK CYLINDER).
2. Disassemble the key cylinder.
   NOTE: To remove the tumbler holder from tumbler case, insert a paper clip, small screwdriver, or suitable tool and make sure all timblers are depressed. Then turn the tumbler holder counterclockwise to keep tension between the tumblers and the tumbler case.
3. Remove the tumbler holder from the tumbler case.
   NOTE: Do not lose the spring and ball bearing.
4. Remove the tumblers and write down the number stamped on each one in the order shown.

GLOVE BOX KEY CYLINDER REMOVAL

1. Remove the glove box assembly.
2. Remove the glove box lock assembly (3 screws).
3. Remove the lock assembly rear cover, spring, latch and slider.
4. Remove the blank tumbler in order to remove the key cylinder, while in the lock position.
   NOTE: Be careful not to lose the spring.
5. While depressing the remaining tumblers, turn the key cylinder to the unlock position and remove it from the lock assembly.
6. Remove the three (3) tumblers and write down the number stamped on each one according to the order shown.

OBTAINING THE KEY CODE

1. Line up the liftgate key cylinder numbers and glove box key cylinder numbers in order, starting from the key entry side of the cylinders to obtain an eight digit number.
   NOTE: The sixth tumbler from the liftgate cylinder is the same as the first tumbler from the glove box cylinder.