Engine No Start (Key Not Detected) (MT-008/18)
WARNING: This page is about the 3 Base, 4D Sedan, which is a different variant/trim than selected.
Publication date: 2019-11-20Reference number: MT-008/18
Supersedes refnos: MT-004/19
ENGINE NO START (KEY NOT DETECTED)
TECHNICAL SERVICE BULLETIN
Reference Number(s): MT-004/19, Date of Issue:
November 20, 2019
Superceded Bulletin(s): MT-008/18, Date of Issue:
09/14/18 and 07/20/18, MT-024/15, Date of Issue:
2015
| MAZDA: | 2014-2020 Mazda3; 2014-2020 Mazda6; 2016-2020 CX-3; 2013-2020 CX-5; 2016-2020 CX-9; 2016-2020 MX-5; 2020 CX-30 |
BULLETIN NOTES
| Previous M-Tips: | Date(s) Issued: |
|---|---|
| MT-008/18 | 09/14/18 and 07/20/18 |
| MT-024/15 | 2015 |
APPLICABLE MODEL(S)/VINS
2014-2020 Mazda3
2014-2020 Mazda6
2016-2020 CX-3
2013-2020 CX-5
2016-2020 CX-9
2016-2020 MX-5
2020 CX-30
DESCRIPTION
Some customers may complain about:
- Intermittent engine no start
- Instrument cluster red security indicator light ON
- Engine Start/Start Button Amber indicator light flashing
- Battery discharge
- Electrical relay buzzing noise
- DTC B13D3:94 (Communication error with remote transmitter) stored.
| Engine Start/Start Button Amber indicator light flashing | Instrument cluster red security indicator light ON |
|---|---|
This may be caused by:
- A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system.
- An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system.
- An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles's wiring harness may create unusual electrical symptoms.
REPAIR PROCEDURE
- Remove the key from the customers purse. Does the engine start?
- Yes - Advise customer that the key cannot be detected inside of purse. Possible out of range or an electrical devise in the purse is causing immobilizer interruption.
- No - Check the key battery. Is the key battery dead?
- Yes - Replace key battery.
- No - Proceed to next step.
- Remove the customers aftermarket device from the customers vehicle. Does the engine start?
- Yes - Advise customer that the aftermarket device is causing an electrical malfunction.
- No - Refer to Workshop Manual Immobilizer System diagnosis.