CANNOT OPERATE Android AutoTM (ENTERTAINMENT SYSTEM): Notes

WARNING: This page is about a different car, the 2018 Mazda 6. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Android, Android Auto, and Google Play are registered trademark of Google LCC.

CANNOT OPERATE ANDROID AUTOTM (ENTERTAINMENT SYSTEM) DESCRIPTION AND POSSIBLE CAUSE

Description	CANNOT OPERATE Android Auto™
Description	Android Auto™ screen is not displayed even though Smartphone is connected to USB for Android Auto™
Possible Causes	The Smartphone being used by the customer is not compatible with Android Auto™ The Smartphone is connected to the incorrect USB port The cable connecting the Smartphone and auxiliary jack/USB port/SD card slot hub has a malfunction Malfunction in the USB port for the Android Auto™ in the auxiliary jack/USB port/SD card slot hub Connectivity master unit (CMU) malfunction