FixVault

Diagnostic Procedure

WARNING: This page is about a different car, the 2024 Mazda CX-90. However, it is still accessible from the selected car via links, so may be relevant.
OPERATION USING COMMANDER SWITCH NOT POSSIBLE (ENTERTAINMENT SYSTEM) DIAGNOSTIC PROCEDURE

Step Inspection Results Action
1 VERIFY ALL SYSTEM DTCs 
  • Perform the DTC inspection. (See DTC INSPECTION .)
  • Are any DTCs displayed?
Yes Repair or replace the malfunctioning location according to the applicable DTC troubleshooting.
No Go to the next step.
2 INSPECT WIRING HARNESS (INCLUDING CONNECTOR/TERMINAL) BETWEEN CONNECTIVITY MASTER UNIT (CMU) AND COMMANDER SWITCH FOR MALFUNCTION 
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification 1.
3 INSPECT COMMANDER SWITCH FOR MALFUNCTION 
Yes Go to the next step.
No Repair or replace the malfunctioning location and perform the repair completion verification 1.
(Refer to [COMMANDER SWITCH REMOVAL/INSTALLATION ] ).
Repair completion verification 1 VERIFY THAT VEHICLE IS REPAIRED 
  • Install/connect the part removed/disconnected during the troubleshooting procedure.
  • Has the malfunction symptom been eliminated?
Yes Complete the symptom troubleshooting. (Explain contents of repair to customer)
No Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.
(See MALFUNCTION DIAGNOSIS FLOW [CONTROLLER AREA NETWORK (CAN)] .)
If the CAN communication is normal, perform the diagnosis from Step 1.