COMAND System Entering Navigation Destination Not Possible With Navigation (82.85/289)

Publication date: 2003-09-12
Reference number: 82.85/289

COMAND SYSTEM ENTERING NAVIGATION DESTINATION NOT POSSIBLE WITH NAVIGATION

TECHNICAL SERVICE BULLETIN

Reference Number(s): T-B-82.85/289, Date of Issue: September 12, 2003

MERCEDES-BENZ:	Model 463.246/249, Model Year 2000-2004 with COMAND
GROUP:	82 - Body Electrical System, Telephone (CTEL), Radio/CD Changer, Wiper/Washer System, Anti-Theft Alarm (ATA), Convenience Feature

SUBJECT

COMAND System Entering Navigation Destination Not Possible with Navigation CD-ROM DCA6 or DCA11 Release 7/02

SERVICE INFORMATION

If you receive customer reports in the above models of the COMAND system having the following symptom, do not replace any parts. The condition is caused by a faulty CD-ROM image on DCA6, perform the following to resolve.

Condition: After changing Navigation CD-ROM from DCA6 Ohio Valley USA to DCA11 Canada (or vice versa) it is not possible to enter a new City, Street or Center. The Navigation System just will return to the main menu.

Remedy: Select destination from memory or last destination and start route guidance. Cancel route guidance. Now entering a new City, Street or Center is possible.

This will be resolved with CD-ROM release of 2003 (expected in October 2003).