FixVault

Detailed Flow

  1. COLLECT THE INFORMATION FROM THE CUSTOMER

    Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred) using the diagnosis work sheet. Refer to "DIAGNOSTIC WORK SHEET ".

    GO TO 2.

  2. CHECK SYMPTOM 1

    Check the following items based on the information obtained from the customer.

  3. CHECK DTC
    1. Check DTC.
    2. Perform the following procedure if DTC is detected.

      Is any DTC detected? 

      YES >> GO TO 4.

      NO >> GO TO  5.

  4. PERFORM DIAGNOSTIC PROCEDURE

    Perform "Diagnostic Procedure" for the displayed DTC. Repair detected items.

    GO TO 5.

  5. PERFORM DTC CONFIRMATION PROCEDURE

    Perform "DTC CONFIRMATION PROCEDURE" for the displayed DTC.

    Is DTC detected? 

    YES >> GO TO  4.

    NO >> GO TO 6.

  6. CHECK SYMPTOM 2

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES >> GO TO 7.

    NO >> INSPECTION END

  7. ROAD TEST

    Perform "ROAD TEST". Refer to "DESCRIPTION ".

    GO TO 8.

  8. CHECK SYMPTOM 3

    Confirm the symptom described by the customer.

    Is any malfunction present? 

    YES >> GO TO  2.

    NO >> INSPECTION END