Detailed Flow

Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).

GO TO STEP 2  .

Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected.

GO TO STEP 3  .

1. Turn ignition switch ON and wait for 2 seconds or more.
2. Depending on system being diagnosed, perform Self Diagnostic Result for:
   • MULTI AV.
   • AVM.

Are any DTCs displayed?

YES 

Refer to DTC INDEX  (MULTI AV) or DTC INDEX  (AVM).

NO 

GO TO STEP 4. 

Refer to SYMPTOM TABLE .

GO TO STEP 5 

Refer to symptom described by the customer in step 1.

Is the symptom still present?

YES 

GO TO STEP   2 

NO 

Inspection End.