ONSTAR® VOICE FALLBACK NUMBER UPDATE
ONSTAR® VOICE FALLBACK NUMBER UPDATE
TECHNICAL SERVICE BULLETIN
Reference Number(s): 15-NA-079, Date of Issue:
Dec 11, 2015
| Attention: |
This Bulletin applies to vehicles equipped with RPO UE1 OnStar® communication system. |
SERVICE INFORMATION
| Brand: |
Model: |
Model Year: |
VIN: |
Engine: |
Transmission: |
| from |
to |
from |
to |
| Buick, Cadillac, Chevrolet, GMC, Pontiac |
GM Passenger Cars and Light Duty Trucks |
2000 |
2015 |
|
|
All |
All |
| Condition |
Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer - or any dealer near you - as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F." |
| Cause |
During the GM of Canada OnStar® Cellular Communication Upgrade (Bulletin #15-08-44-001F or earlier), some customers received hardware that requires a software update. |
CORRECTION
Follow the instructions in Service Bulletin #15-08-44-001G (or later) for Setup and Activation under "For Vehicle MY 2010 and Older", noting the special programming instructions for Pontiac Vibe vehicles.
WARRANTY INFORMATION
| Labor Operation |
Description |
Labor Time |
| 0602058 |
Communication Interface Module Reprogramming with SPS |
0.4 hr |
| Version |
2 |
| Modified |
December 10, 2015 - Added 2011-2015 Model Year Vehicles. |