Basic Diagnostic Procedure: Procedure

Ask the customer when and how the trouble occurred using the interview checklist. Ref. to INFOTAINMENT (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW .

Did you interview the customer?

Yes  : Go to  2.

No  : Perform the interview, and Go to  2.

Perform basic inspection.

Is the check result OK?

Yes  : Go to  3.

No  : Repair the faulty part found in basic inspection, and Go to  3.

1. Turn the ignition switch to OFF.
2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON (DIAG)>DATA LINK CONNECTOR .
3. Turn the ignition switch to ON and run the Subaru Select Monitor.
4. Select [Infotainment].
   NOTE: For detailed operation procedures, refer to "Help" of application.

Is communication possible?

Yes  : Go to  4.

No  : Check the communication circuit, Ref. to INFOTAINMENT (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE FOR SUBARU SELECT MONITOR COMMUNICATION .

Read the DTC of [Infotainment] using the Subaru Select Monitor. Ref. to INFOTAINMENT (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

Are any DTCs displayed? (Current malfunction)

Yes  : Record the DTC, time stamp and freeze frame data, and Go to  5.

No  : Perform diagnosis according to the procedures in the diagnostics with phenomenon. Ref. to INFOTAINMENT (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON .

1. Perform the diagnosis for the displayed DTCs.
2. Repair or replace the cause of trouble.
3. Using the Subaru Select Monitor, perform the clear memory of [Infotainment]. Ref. to COMMON (diag)>CLEAR MEMORY .
4. Execute the inspection mode. Ref. to INFOTAINMENT (DIAGNOSTICS)>INSPECTION MODE .
5. Read the DTC of [Infotainment] using the Subaru Select Monitor. Ref. to INFOTAINMENT (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

Are any DTCs displayed? (Current malfunction)

Yes  : Repeat step  5 until DTC is not shown. Go to  5.

No  : Finish the diagnosis.