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Basic Diagnostic Procedure: Procedure

  1. PERFORM CUSTOMER INTERVIEW. 

    Ask the customer when and how the trouble occurred using the interview check list. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW .

    Did you interview the customer?

    Yes  : Go to  2.

    No  : Perform the interview, and Go to  2.

  2. PERFORM BASIC INSPECTION. 

    Perform basic inspection. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>GENERAL DESCRIPTION>INSPECTION .

    Is the check result OK?

    Yes  : Go to  3.

    No  : Repair the faulty part found in basic inspection, and Go to  3.

  3. CHECK SUBARU SELECT MONITOR COMMUNICATION. 
    1. Turn the ignition switch to OFF.
    2. Connect the Subaru Select Monitor to data link connector. Ref. to COMMON (DIAG)>DATA LINK CONNECTOR .
    3. Turn the ignition switch to ON and run the Subaru Select Monitor.
    4. Select [Telematics].
      NOTE: For detailed operation procedures, refer to "Help" of application.

    Is communication possible?

    Yes  : Go to  4.

    No  : Check the communication circuit. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE FOR SUBARU SELECT MONITOR COMMUNICATION .

  4. CHECK DTC. 

    Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    NOTE: If DTC is detected, only RED LED will illuminate. For details, refer to "LED operation status list". Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>CHECK LIST FOR INTERVIEW>CHECK>LED ILLUMINATION STATUS LIST .

    Are any DTCs displayed? (Current malfunction)

    Yes  : Record the DTC, time stamp and freeze frame data, and Go to  5.

    No  : Perform diagnosis according to the procedures in the diagnostics with phenomenon. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON .

  5. PERFORM DIAGNOSIS. 
    1. Perform the diagnosis for the displayed DTCs. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .
    2. Repair or replace the cause of trouble.
    3. Using the Subaru Select Monitor, perform the clear memory of [Telematics]. Ref. to COMMON (DIAG)>CLEAR MEMORY .
    4. Execute the inspection mode. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>INSPECTION MODE .
    5. Read the DTC of [Telematics] using the Subaru Select Monitor. Ref. to TELEMATICS SYSTEM (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Are any DTCs displayed? (Current malfunction)

    Yes  : Repeat step  5 until DTC is not shown. Go to  5.

    No  : Finish the diagnosis.

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