Android Auto Cannot Be Connected (Wireless Connection)

Probable cause:

Smartphone malfunction, unit body malfunction

CAUTION: Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to COCKPIT CONTROL (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .

CHECK THE WIRELESS CONNECTION
Is Bluetooth connected correctly?

Is the check result OK?

Yes: Go to 2

No: It is possible that the Bluetooth connection was not normal. Refer to owner's service information and connect Bluetooth.
CHECK ANDROID DEVICE .
Restart the Android device, and connect it again.

Does it start properly?

Yes: Currently no failure is found.

No: Go to 3.
CHECK ANDROID DEVICE .
Delete the Android registration information on both the Android device and the center display, register Android again, and then connect it again.

Does it start properly?

Yes: Currently no failure is found.

No: Go to 4.
CHECK ANDROID DEVICE .
Connect another Android device.

NOTE: For supported standards, refer to owner's service information.

Does it start properly?

Yes: Android device which cannot be connected might be faulty.

No: Go to 5.
CHECK ENVIRONMENTAL CONDITION .
Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

Is the area free from any factors that emit strong electromagnetic waves and noises?

Yes: Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>COCKPIT DISPLAY .

No: Remove the external device and perform the inspection from step 2 again. Go to 2.