Trouble Shooting Procedure

To ensure correct trouble shooting procedures are followed, trouble shooting should be done in the following sequence:

• Record Customer Complaint
  
  Ensure all customer complaints or observations are recorded.
• Confirm Symptoms
  
  Determine if original symptoms still exist.
• Diagnose & Repair
  
  Trouble shoot appropriate system by symptom and perform appropriate test listed under SYSTEM TESTS. See SYMPTOM INDEX  table under SYSTEM TESTS. When performing trouble shooting for body control system, it may be necessary to perform pin voltage test for passenger's side Junction Block (J/B) Electronic Control Unit (ECU) to ensure proper voltage or input signal exists. See PASSENGER'S SIDE JUNCTION BLOCK ELECTRONIC CONTROL UNIT  under PIN VOLTAGE TESTS.
• Verification Procedure
  
  Ensure all symptoms and/or complaints have been repaired.