FixVault

Audio System: Troubleshooting

  1. Europe models: 

    DIAGNOSIS FUNCTION 

    1. Diagnosis start-up

      For shifting diagnosis mode, turn ignition switch ON and push the "DISC" switch 3 times while pressing "ch1" and "ch6" switches.

      HINT:

      To exist from the diagnosis mode, push the "DISC" switch for 1.7 sec. or turn ignition switch to ACC or OFF.

      Fig 1: Identifying Switches
      G02879593Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Service check mode
      1. After the diagnosis start-up, the system enters service check mode.
      2. Error codes over tuner and connected equipment are displayed on the screen of tuner. Results for each check are displayed as follows:
        • good:

          No DTC is detected for both "System Check Confirmation" and "Diagnosis Memory Response".

        • nCon:

          The Component does not respond to the "Diagnosis On Instruction" command.

          Applicable to only the system where connected components are limited to be used.

        • ECHn:

          Application of new version has been confirmed by the "Diagnosis On Check", and there is one or more DTC which indicates "Replacement" in the "System Check Result Response" or "Diagnosis Memory Response".

        • CHEC:

          Application of new version has been confirmed by the "Diagnosis On Check", and there is no DTC which indicates "Replacement" in the "System Check Result Response" or "Diagnosis Memory Response", but one or more DTC which indicated "Check" is identified.

        • Old:

          Application of old version is confirmed by the "Diagnosis On Check", and DTC is identified in the "System Check Result Response" or "Diagnosis Memory Response".

        • nrES:

          No response is identified to the "System Check Start Instruction" and "Request for System Check Result" commands.

      HINT:

      • Check the present and past condition of components by performing the System Check and collecting stored DTC memories.
      • Check results shall be displayed as one of six following indications: "good", "ECHn", "CHEC'V'nCon", "Old" or "nrES".
    3. Display Screen for Service Check.

      Example: 

      Connection parts ( physical address): Radio receiver (P190), CD Auto Changer (P240), MD changer (P3A0)

      Fig 2: Display Screen For Service Check
      G02879594Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. "ECHn" Detail Display Mode Screen
      Fig 3: "ECHn" Detail Display Mode Screen
      G02879595Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. "CHEC" Detail Display Mode Screen
      Fig 4: "CHEC" Detail Display Mode Screen
      G02879596Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    6. "Old" Detail Display Mode Screen
    Fig 5: "Old" Detail Display Mode Screen
    G02879597Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Except Europe models: 

    DIAGNOSIS FUNCTION 

    Error codes over tuner and connected equipment are displayed on the screen of tuner.

    1. Diagnosis start-up

      For shifting to diagnosis mode, push "DISC" switch 3 times with pressing "1" and "6" of PRESET switch at the same time while the audio power is OFF and ACC is ON.

      To exit from diagnosis mode, press "DISC" switch for 2 seconds or turn the ignition key OFF. (When "1-190" is displayed, the mode is transferred to LAN check mode.)

    2. LAN check

      When starting up the diagnosis mode, the mode turns to LAN check mode, the screen displays the code numbers (physical address) of tuner and connected equipment. Smaller codes are displayed in order, displayed code numbers are switched by operating TUNE "UP" or "DOWN" switch. In LAN check mode, by pressing "5" of PRESET switch for more than 2 secs., diagnosis memory of each equipment can be deleted, when deletion is completed, the mode returns to LAN check mode.

      Fig 6: Identifying Switches
      G02879598Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Code No. (physical address) List 

      CODE NO. (PHYSICAL ADDRESS) LIST IDENTIFICATION

      Code No. (physical address) Equipment name
      190 Radio receiver assembly (Audio head unit)
      240 CD changer (in Luggage room)
      360 CD changer (in center console and glove compartment box)
      440 Power amplifier
    3. System check
      • When pressing "1" of PRESET switch in LAN check mode, the mode turns to the system check mode, the system performs self diagnosis of connected equipment and displays the results ("SYS" (showing the system is under detection) is displayed.)
      • Perform the operation shown in Fig 7 , then read the result of the inspection.

      HINT:

      • It sometimes takes approx. 40 secs, till the system inspection is completed.
      • An example of when diagnosis code "21" appears on the physical address (190) equipment. (ROM error occurs on the radio receiver.) is shown in Fig 7
      • The smaller code numbers (physical address) are displayed in order (code No., diagnosis code, support code of diagnosis code (object equipment)).
      • When no error is detected in the system, "00" is displayed.
      • When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display.
      • In the system check mode, when pressing "6" of PRESET switch the mode returns to LAN check mode.
      Fig 7: Diagnostic Chart (1 Of 2)
      G02879599Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    4. Diagnosis memory
      1. In LAN check mode, when pressing "2" of PRESET switch the mode turns to the diagnosis memory mode. ("CODE" is displayed.)

        The results of self diagnosis performed over tuner and connected equipment are memorized and displayed.

      2. Perform the operation shown in Fig 8 , then read the result of the inspection.

      HINT:

      • The smaller code numbers (physical address) are displayed in order (code No., periodic communication number when error occurs, diagnosis code, and support code of diagnosis code (object equipment)).
      • When no error is detected in the system, "00" is displayed. When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display. Each diagnosis code is same as code in the system check mode.
      • When pressing "6" of PRESET switch, the mode returns to LAN check mode.
      • An example of when diagnosis code "D1" appears on the code (190) and (240 or 360) equipment. (Communication error occurs between the radio receiver and CD changer.) is shown in Fig 8
      Fig 8: Diagnostic Chart (2 Of 2)
      G02879600Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. Diagnosis memory clear
      1. After error is fixed, start up the diagnosis mode.
      2. Continue pressing preset switch "5" for 2 secs. (CLr is displayed.)
      3. Press the preset switch "2" and transfer to the diagnosis memory mode and check that the normal code (00) is output.
  3. Europe models: 

    DIAGNOSIS CODE LIST 

    DIAGNOSIS CODE LIST

    Terms Meaning
    Physical address Three-digit code (shown in hexadecimal) which is given to each component comprising the AVC-LAN. Corresponding to the function, individual symbols are specified.
    Logical address Two-digit code (shown in hexadecimal) which is given to each function comprising the inner system of the AVC-LAN.
    1. Physical address 190: Radio receiver assembly

      HINT:

      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It is stored when 180 sec. has passed after the power supply connector is pulled out after engine start.
      • *3: It may be stored when the engine key is turned 1 min. again after engine start.
      • *4: It may be stored when the engine key is turned again after engine start.
      • *5: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.
      1. Logical address: 01 (Communication control)
        Fig 9: Diagnosis Code List
        G02879601Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Logical address: 61 (Cassette switch)
      Fig 10: Diagnostic Chart
      G02879602Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Physical address: 440 Stereo component amplifier

      HINT:

      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It may be stored when the engine key is turned 1 min. again after engine start.
      • *3: It may be stored when the engine key is turned again after engine start.
      • *4: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.

      Logical address: 01 (Communication control)

      Fig 11: Diagnostic Chart
      G02879603Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    3. Physical address: 240 CD Auto Changer

      HINT:

      • *1: Even if no failure is detected, it may be stored depending on the battery condition or voltage for starting an engine.
      • *2: It may be stored when the engine key is turned 1 min. again after engine start.
      • *3: It may be stored when the engine key is turned again after engine start.
      • *4: It may be stored when the engine key is turned again after engine start.
      • *5: When 210 sec. has passed after pulling out the power supply connector of the master component with the ignition switch in ACC or ON, this code is stored.
      1. Logical address: 01 (Communication control)
        Fig 12: Diagnostic Chart
        G02879604Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      2. Logical address: 63 (CD Auto Changer)
      LOGICAL ADDRESS: 63 (CD AUTO CHANGER)

      DTC Diagnosis item Diagnosis content Countermeasure and inspected parts
      60 CD Error Error is detected in CD auto changer. Replace CD auto changer
      61 EJECT Error Magazine cannot be ejected. Replace CD auto changer
      62 No Disc Readout Disc cannot be read. Inspect CD
      63 CD Auto Changer Temp. Too High Readout cannot be done because temperature around player's pick-up (reading part) is too high. With IG switch OFF, leave vehicle in cool shaded place for a while and re-check. After deleting the DTC memory, if same code detected, replace CD auto changer.
      64 CD Changer Excess Current Excess current is applied CD auto changer. Replace CD auto changer
  4. Except Europe models: 

    DIAGNOSIS CODE LIST 

    • If there is "O" in the column of system check, an error can be detected when the mode is switched to the system check mode.
    • If there is "O" in the column of diagnosis mode, each unit is monitoring whether or not it has failure. In case of detecting failure, it memorizes DTC.
    Fig 13: Diagnosis Code List (1 Of 2)
    G02879605Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    Fig 14: Diagnosis Code List (2 Of 2)
    G02879606Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. PROBLEM SYMPTOMS TABLE 
    NOTE: When replacing the internal mechanism (computer part) of the audio system, be careful that no part of your body or clothing comes in contact with the terminals of the leads from the IC, etc. of the replacement part (spare part).

    HINT:

    This inspection procedure is a simple troubleshooting which should be carried out on the vehicle during system operation and was prepared on the assumption of system component troubles (except for the wires and connectors, etc.).

    Always inspect the trouble taking the following items into consideration.

    • Open or short circuit of the wire harness
    • Connector or terminal connection fault
    PROBLEM SYMPTOMS

    Component Problem Flowchart No.
    Radio Radio not operating when power switch turned to 'ON'. 1
    Display indicates when power switch turned to 'ON', but no sound (including 'noise') is produced. 2
    Noise present, but AM-FM not operating. 3
    Any speaker does not work. 4
    Any AM or FM does not work. 5
    Few preset turning bands. 5
    Reception poor. 6
    Sound quality poor. 7
    Preset memory disappears. 8
    Tape Player Cassette tape cannot be inserted. 9
    Cassette tape inserted, but no power. 10
    Power coming in, but tape player not operating. 11
    Any speaker does not work. 12
    Sound quality poor. 13
    Tape jammed, malfunction with tape speed or auto-reverse. 14
    Cassette tape will not eject. 15
    CD Auto Changer CD magazine cannot be inserted. 16
    CD magazine inserted, but no power. 17
    Power coming in, but CD player not operating. 18
    Sound jumps. 19
    Sound quality poor (Volume faint). 20
    Any speaker does not work. 21
    CD magazine will not be ejected. 22
    Power Amplifier No power coming in. 23
    Power coming in, but power amplifier not operating. 24
    Any speaker does not work. 25
    Noise Noise occurs 26
    Noise produced by vibration or shock during driving. 27
    Noise produced when engine starts. 28

    The term "AM" includes LW, MW and SW, and the term "FW" includes UKW.

  1. RADIO NOT OPERATING WHEN POWER SWITCH TURNED TO "ON" 
    Fig 15: Diagnostic Chart - Radio Not Operating When Power Switch Turned To "On"
    G02879607Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Radio DISPLAY INDICATES WHEN POWER SWITCH TURNED TO "ON", BUT NO SOUND (INCLUDING "NOISE") IS PRODUCED 
    Fig 16: Diagnostic Chart - Power Switch Turned To "On", But No Sound (Including "Noise") Is Produced
    G02879608Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Radio NOISE PRESENT, BUT AM-FM NOT OPERATING 
    Fig 17: Diagnostic Chart - Radio Noise Present, But AM-FM Not Operating
    G02879609Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Radio ANY SPEAKER DOES NOT WORK 
    Fig 18: Diagnostic Chart - Radio Any Speaker Dose Not Work
    G02879610Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. Radio ANY AM OR FM DOES NOR WORK FEW PRESET TUNING BANDS 
    Fig 19: Diagnostic Chart - Radio AM Or FM Does Not Work Few Preset Tuning Bands
    G02879611Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Radio POOR RECEPTION 
    Fig 20: Diagnostic Chart - Radio Poor Reception
    G02879612Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Radio SOUND QUALITY POOR 
    Fig 21: Diagnostic Chart - Radio Sound Quality Poor
    G02879613Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. Radio PRESET MEMORY DISAPPEAR 
    Fig 22: Diagnostic Chart - Radio Preset Memory Disappear
    G02879614Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. Tape Player CASSETTE TAPE CANNOT BE INSERTED 
    Fig 23: Diagnostic Chart - Tape Player Cassette Tape Cannot Be Inserted
    G02879615Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  10. Tape Player CASSETTE TAPE INSERTED, BUT NO POWER 
    Fig 24: Diagnostic Chart - Tape Player Cassette Tape Inserted, But No Power
    G02879616Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  11. Tape Player POWER COMING IN, BUT TAPE PLAYER NOT OPERATING 
    Fig 25: Diagnostic Chart - Tape Player Power Coming In, But Tape Player Not Operating
    G02879617Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  12. Tape Player ANY SPEAKER DOES NOT WORK 
    Fig 26: Diagnostic Chart - Tape Player Any Speaker Does Not Work
    G02879618Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  13. Tape Player SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 27: Diagnostic Chart - Tape Player Sound Quality Poor (Volume Faint)
    G02879619Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. Tape Player TAPE JAMMED MALFUNCTION WITH TAPE SPEED OR AUTO-REVERSE 
    Fig 28: Diagnostic Chart - Tape Player Tape Jammed Malfunction With Tape Speed Or Auto-Reverse
    G02879620Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. Tape Player CASSETTE TAPE WILL NOT BE EJECTED 
    Fig 29: Diagnostic Chart - Tape Player Cassette Tape Will Not Be Ejected
    G02879621Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  16. CD Auto Changer CD MAGAZINE CANNOT BE INSERTED 
    Fig 30: Diagnostic Chart - CD Auto Changer CD Magazine Cannot Be Inserted
    G02879622Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  17. CD Auto Changer CD MAGAZINE INSERTED, BUT NO POWER 
    Fig 31: Diagnostic Chart - CD Auto Changer CD Magazine Inserted, But No Power
    G02879623Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  18. CD Auto Changer POWER COMING IN, BUT CD AUTO CHANGER NOT OPERATING 
    Fig 32: Diagnostic Chart - CD Auto Changer Power Coming In, But CD Auto Changer Not Operating
    G02879624Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  19. CD Auto Changer SOUND JUMPS 
    Fig 33: Diagnostic Chart - CD Auto Changer Sound Jumps
    G02879625Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  20. CD Auto Changer SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 34: Diagnostic Chart - CD Auto Changer Sound Quality Poor (Volume Faint)
    G02879626Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  21. CD Auto Changer ANY SPEAKER DOES NOT WORK 
    Fig 35: Diagnostic Chart - CD Auto Changer Any Speaker Does Not Work
    G02879627Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  22. CD Auto Changer CD MAGAZINE WILL NOT BE EJECTED 
    Fig 36: Diagnostic Chart - CD Auto Changer CD Magazine Will Not Be Ejected
    G02879628Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  23. Power Amplifier NO POWER COMING IN 
    Fig 37: Diagnostic Chart - Power Amplifier No Power Coming In
    G02879629Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  24. Power Amplifier POWER COMING IN, BUT WOOFER (POWER) AMPLIFIER NOT OPERATING 
    Fig 38: Diagnostic Chart - Power Amplifier Power Coming In, But Woofer (Power) Amplifier Not Operating
    G02879630Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  25. Power Amplifier ANY SPEAKER DOES NOT WORK 
    Fig 39: Diagnostic Chart - Power Amplifier Any Speaker Does Not Work
    G02879631Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  26. NOISE OCCURS 
    Fig 40: Diagnostic Chart -Noise Occurs
    G02879632Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  27. NOISE PRODUCED BY VIBRATION OR SHOCK DURING DRIVING 
    Fig 41: Diagnostic Chart - Noise Produced By Vibration Or Shock During Driving
    G02879633Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  28. NOISE PRODUCED WHEN ENGINE STARTS 
    Fig 42: Diagnostic Chart - Noise Produced When Engine Starts
    G02879634Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002