How To Proceed With Troubleshooting [08/2017 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Interview the customer and confirm the problem.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - 08/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Check and record DTCs and Freeze Frame Data.
   1. for DTC Check / Clear: Refer to DTC CHECK / CLEAR [08/2017 - ] 
   2. for Freeze Frame Data: Refer to FREEZE FRAME DATA [08/2017 - ] 
2. Clear the DTCs and Freeze Frame Data.
   1. for DTC Check / Clear: Refer to DTC CHECK / CLEAR [08/2017 - ] 
   2. for Freeze Frame Data: Refer to FREEZE FRAME DATA [08/2017 - ] 
3. Reconfirm the DTCs.
   1. Reconfirm the DTCs based on the recorded DTCs.

      Refer to DTC CHECK / CLEAR [08/2017 - ] 

      HINT: 

      • When a DTC is output, refer to the following.

        Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2017 - 08/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

      • When DTCs indicating a CAN communication system malfunction are output, first troubleshoot and repair the CAN communication system.

        Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - 08/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ]

   Result

   Result	Proceed to
   DTC is output	A
   DTC is not output (Problem symptom does not occur)	B
   DTC is not output (Problem symptom occurs)	C

Result: 

B 

See step  5

Result: 

C 

See step  6

Result: 

A 

See step  4

1. Proceed to Diagnostic Trouble Code Chart.

   Refer to DIAGNOSTIC TROUBLE CODE CHART [08/2017 - 08/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

1. Proceed to How to Proceed with Troubleshooting.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  6

Result

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

END