How To Proceed With Troubleshooting [11/2021 - 12/2023]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Using the GTS, check the CAN communication function to ensure that there are no malfunctions in the communication system.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 12/2022] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - 12/2023]

   Result

   Result	Proceed to
   No DTCs output (w/ Advanced Drive)	A
   No DTCs output (w/o Advanced Drive)	B
   DTCs output	C

Result: 

B 

See step  6

Result: 

C 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 12/2022]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - 12/2023] 

Result: 

A 

See step  4

1. Connect the GTS to the DLC3.
2. Turn the ignition switch to ON.
3. Turn the GTS on.
4. Select "Ethernet Switch1" on the system selection screen of the GTS.

   OK

   Can perform selection normally

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO Using the GTS, Switching Hub Diagnostic Screen cannot be Displayed. Refer to  Using the GTS, Switching Hub Diagnostic Screen cannot be Displayed [11/2021 - ] 

Result: 

OK 

See step  5

1. Using the GTS, check DTCs.

   Body Electrical > Ethernet Switch1 > Trouble Codes 

   Body Electrical > Ethernet Switch2 > Trouble Codes 

   Result

   Result	Proceed to
   No DTCs output	A
   DTCs output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2020 - 12/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2022 - 12/2023] 

Result: 

A 

See step  6

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2021 - 12/2023] 

2. Terminals of ECU

   Refer to TERMINALS OF ECU [11/2021 - 12/2023] 

3. Vehicle Control History (w/o Advanced Drive)

   Refer to VEHICLE CONTROL HISTORY [11/2020 - 12/2023]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

END