Remote Control Does Not Work (TJ 28752)
Publication date: 2016-02-19Reference number: TJ 28752
REMOTE CONTROL DOES NOT WORK
TECHNICAL SERVICE BULLETIN
| VOLVO: | 2007 and beyond S80; 2011 and beyond S60; 2008-2010 V70; 2008 and beyond XC70; 2016 and beyond S60CC; 2016 and beyond S60 Inscription; 2015 and beyond V60; 2010 and beyond XC60; 2015 and beyond V60CC |
| SECTION: | Miscellaneous |
| GROUP: | 3669 |
ATTACHMENT
| File Name | File Size |
|---|---|
| TJ-28752.jpg | 0.0134 MB |
VEHICLE TYPE
| Type | Eng | Eng Desc | Sales | Body | Gear | Steer | Model Year | Plant | Chassis range | Struc Week Range |
|---|---|---|---|---|---|---|---|---|---|---|
| 124 | 2007-9999 | 0000850-9999999 | 200605-999952 | |||||||
| 134 | 2011-9999 | 0000194-9999999 | 201020-999952 | |||||||
| 135 | 2008-2010 | 0000395-9999999 | 200720-201019 | |||||||
| 136 | 2008-9999 | 0000400-9999999 | 200720-999952 | |||||||
| 137 | 2016-9999 | 0000007-9999999 | 201524-999952 | |||||||
| 138 | 2016-9999 | 0085038-9999999 | 201521-999952 | |||||||
| 155 | 2015-9999 | 0158359-9999999 | 201346-999952 | |||||||
| 156 | 2010-9999 | 0000212-9999999 | 200905-999952 | |||||||
| 157 | 2015-9999 | 0000001-9999999 | 201450-999952 |
CSC CUSTOMER SYMPTOM CODES
| Code | Description |
|---|---|
| UH | Locking/unlocking/Central locking does not work |
| VZ | Locking/unlocking/Other central locking problems |
| 1J | Remote control/Mechanical problem/Key unit only |
| XI | Remote control/Does not work |
VST OPERATION NUMBER
DTC DIAGNOSTIC TROUBLE CODES
Rows beginning with * are modified
TEXT
- - -
DESCRIPTION
Many replaced remote controls are found to be symptom free when tested.
Analysis of replaced remote controls has shown that some remote controls had batteries inserted with wrong polarity or that batteries were missing. These remote controls were fully operational again with correctly inserted batteries in good condition.
This TJ has been released to increase awareness of carrying out proper fault-tracing before replacing a remote control.
SERVICE
When fault tracing remote control complaints, it's desirable to have access to at least 2 remote controls to be able to do a proper fault tracing according to VIDA.
Kindly ask customer to bring both remote controls to workshop before fault tracing.
If no DTC's are set that can be related to the customer complaint, then fault trace according to VIDA "Symptom Related Diagnostic Procedures" - "Fault tracing non-functioning remote control"
Before replacing a remote control, always check that the batteries are correctly inserted and in good condition. See owner's manual for battery replacement instructions. Pay extra attention to the battery polarity in 6-buttons remote controls, see attached picture "TJ-28752.jpg"
Remote controls with 5-buttons have 1 battery.
Remote controls with 6-buttons have 2 batteries.
If a remote control is replaced then write a detailed symptom description in the warranty claim text.
To view TJ attachment continue to next page. This TJ has one attachment.