Technical Service Bulletins

• Accessories & Equipment
  • How To Check Application Version And Vehicle SW Version In-Car (TJ 36499.1.1)
• Accessories Control Systems
  • Complimentary Upgrade; OTA Updates Not Available (TJ 36139.3.0)
  • Software Upgrade/Download Guide (TJ 31543.9.4)
  • Improvements To YOUTUBE App (TJ 36821.1.0)
  • B4/B5 Vehicles - Vehicle Does Not Start After OTA (TJ 36776.1.5)
  • Complimentary Upgrade - C00011/TJ 36139/OTA 2.12 (TJ 36139)
  • Initial Quality Survey (IQS) PDS + (SMB17-026-2022-10-17)
• Air Bag, SRS
  • Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36752.3.0)
• Anti-Theft Systems
  • VOLVO Cars App, Unpaired Vehicle - Profile Tab (TJ 37179.1.0)
  • Convert Care Key To Normal Key (TJ 35978.2.1)
  • Cannot Lock/Unlock Vehicle With Remote Control Key (TJ 36195.15.0)
• Automatic Trans
  • Software Upgrade/Download Guide (TJ 31543.9.4)
• Battery Management Systems
  • Improved 12V Battery Test In VIDA (TJ 36961.2.2)
  • BEV IHFA Internal Processor Failure DTCS (TJ36309.6.0)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
  • Predictive Battery Repair Process (SMB31-014)
  • BEV High Voltage Battery Replacement (TJ 36451.4.0)
  • Charge Lid Difficult To Open/Close (TJ 36439.3.0)
  • VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
  • VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
  • Unnecessary Replacements Of BEV And PHEV Charging Cables (TJ 34102.3.1)
  • Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
  • High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
  • ICUP-12V Battery Drain (TJ36189.2.1)
  • Propulsion Message In Dim With BECM DTC P0D1800 (TJ 36712.1.0)
  • 12V Battery Drained, CEM-U300096 (TJ 36449.1.0)
• Blowers, Superchargers & Turbochargers
  • Turbo WASTEGATE Rod Rattling Noise (TJ 36734.2.0)
• Body Electrical
  • Charge Lid Difficult To Open/Close (TJ 36439.3.0)
• Body Interior
  • Privately Imported Vehicles - Connectivity Setup (TJ 36610.2.0)
  • Software Upgrade/Download Guide (TJ 31543.9.4)
  • Over The Air Software Update (OTA) (TJ 36300.6.0)
  • TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
  • Recovering Control Modules Stuck In "Not Responding" After Failed SW Download (TJ 36678.1.0)
  • Backup Battery TCAM DTC U210993 (US 35808.1.1)
  • ICUP, Upper & Lower Bar In CSD Not Visible (TJ 36542.2.0)
  • OTA Not Available For Customer (TJ 35929.5.0)
  • Do Not Swap TCAM For Fault Tracing Purposes (TJ 35856.2.0)
• Brakes Control Systems
  • Pulsation/Vibration While Braking (New Repair Method) (TJ 35833.1.1)
• Charging Systems
  • Improved 12V Battery Test In VIDA (TJ 36961.2.2)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
  • Predictive Battery Repair Process (SMB31-014)
  • BEV High Voltage Battery Replacement (TJ 36451.4.0)
  • Charge Lid Difficult To Open/Close (TJ 36439.3.0)
  • VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
  • VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
  • Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
  • Unnecessary Replacements Of BEV And PHEV Charging Cables (TJ 34102.3.1)
  • Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
  • High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
  • ICUP-12V Battery Drain (TJ36189.2.1)
  • Dim "Disconnect Charging Cable" Message With No Cable Attached (TJ 36405.4.0)
  • ISGM Diagnostic Information DTCS (TJ36226.3.0)
  • Backup Battery TCAM DTC U210993 (US 35808.1.1)
  • OTA Not Available For Customer (TJ 35929.5.0)
  • 12V Battery Drained, CEM-U300096 (TJ 36449.1.0)
• Collision/Avoidance
  • Park Assistance System Enhanced Troubleshooting (TJ 36965.2.0)
  • Alleged Issues With INTELLISAFE Functionality (TJ 36048.3.0)
  • Dim Message And DTC VCU1 U0168-00 (TJ 36318.6.0)
  • PAC-U230051 After Software Update (TJ 36629.1.0)
  • Dim Message "Park Assist System Service Required" (ICUP) (TJ 36264.2.0)
  • Connected Safety Option Cannot Be Turned On (TJ 36331.1.1)
• Communication Devices
  • Privately Imported Vehicles - Connectivity Setup (TJ 36610.2.0)
  • Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
  • Remote Connection, BOMGAR Application (TJ 8501.13.0)
  • ICUP - VOLVO Cars App Displays "Vehicle Offline" Message (TJ 37105.1.1)
  • Complimentary Upgrade; OTA Updates Not Available (TJ 36139.3.0)
  • Vehicle/Connectivity Report Checklist (TJ 37175.1.1)
  • VOLVO Cars App, Unpaired Vehicle - Profile Tab (TJ 37179.1.0)
  • Apple CARPLAY Not OK - IPHONE With USB-C, SENSUS (TJ 37070.2.0)
  • ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
  • Internet Connectivity Symbols In CCD (TJ 36187.3.4)
  • After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
  • Over The Air Software Update (OTA) (TJ 36300.6.0)
  • Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
  • Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
  • ICUP - Not Able To Pair VOLVO Cars App To The Car (TJ 35953.9.1)
  • Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
  • ICUP CSD Stuck And Ends Up In Recovery Mode (TJ36555.1.0)
  • ICUP/GOOQLE Built-In Diagnostic Operations (SMB39-017)
  • Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
  • Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
  • TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
  • Complimentary Upgrade - C00011/TJ 36139/OTA 2.12 (TJ 36139)
  • Dim "Disconnect Charging Cable" Message With No Cable Attached (TJ 36405.4.0)
  • IHU Software Release Contents: VUSW2320 (2.9) (TJ 36650.2.0)
  • Report Feedback To Google In CSD (TJ 36657.1.0)
  • Screen Flickering While Using Google Maps (TJ 36605.1.0)
  • Connectivity Certificates (TJ 36626.1.0)
  • WPC (Wireless Phone Charger) Charging Information (TJ36125.3.0)
  • ERS Or Preconditioning Fails + Message In VC App (TJ 36526.2.0)
  • ICUP, Upper & Lower Bar In CSD Not Visible (TJ 36542.2.0)
  • IHU General Issues (TJ36546.1.0)
  • General Concerns In IHU On ICUP/Google Infotainment (TJ 36082.1.1)
  • My2022 And My2023 Google Built In Premium Customer Experience Program (SMB00-038CANADA)
  • Factory Reset IHU And VIDA IHU/TCAM Reset (TJ 36507.2.0)
  • Google Assistant Voice Commands (TJ 36469.2.0)
  • How To Check Software Version, Google/Android Based Vehicle (ICUP) (TJ 36482.1.0)
  • OTA Not Available For Customer (TJ 35929.5.0)
  • My2022 And My 2023 Google Built In Premium Customer Experience Program (SMB00-038)
• Cooling System (Mechanical)
  • Coolant Pump Dry Coolant Mix Residue (TJ 36923.7.0)
• Differentials & Drive Axles
  • Intermittent Knocking Noise During Acceleration (TJ 36496.6.0)
• Electric Converters and Controllers
  • Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
  • HLCM Replacement (TJ 37176.2.0Y)
  • Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)
  • Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
  • Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
• Electric Motor Systems
  • ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
• Engine Control Systems
  • ICUP - Service Reminder Indicator Not Possible To Reset (TJ 37234.2.0)
  • Check Engine Light And DTC - ECM P061C48 (TJ 36920.6.0)
  • Intermittent Knocking Noise During Acceleration (TJ 36496.6.0)
  • Software Upgrade/Download Guide (TJ 31543.9.4)
  • Internet Connectivity Symbols In CCD (TJ 36187.3.4)
  • SW Part Numbers For Total Upgrade And PDS (TJ 27536.21.1)
  • Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
  • Dim Message And DTC IHFA-P060300 (TJ 36981.1.0)
  • Check Engine Light In Dim (BCM2 P25A268/U003700) (TJ 36899.1.0)
  • TCAM Replacement Needs Prior Approval (TJ 35940.8.3)
  • B4/B5 Vehicles - Vehicle Does Not Start After OTA (TJ 36776.1.5)
  • Dim "Disconnect Charging Cable" Message With No Cable Attached (TJ 36405.4.0)
  • Propulsion Message In Dim With BECM DTC P0D1800 (TJ 36712.1.0)
  • ECM DTCS For Communication With ISGM P0A9400, And U012000 (TJ 36587.2.0)
  • Recovering Control Modules Stuck In "Not Responding" After Failed SW Download (TJ 36678.1.0)
  • Connectivity Certificates (TJ 36626.1.0)
• Entertainment Systems
  • Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
  • After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
  • Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
  • Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
  • Improvements To YOUTUBE App (TJ 36821.1.0)
  • Wireless Phone Charger (WPC) - No/Unstable Charging (TJ 36693.2.1)
  • Audio Or Media Sound System, Distorted Sound - Upgrade To V2.13.1 SW (TJ 36769.1.0)
  • Poor Radio Reception And Sound (Fm) (TJ 36147.1.1)
  • IHU Software Release Contents: VUSW2320 (2.9) (TJ 36650.2.0)
  • Factory Reset IHU And VIDA IHU/TCAM Reset (TJ 36507.2.0)
  • General Radio Deviations ICUP Vehicles (TJ 36374.2.0)
• Exhaust
  • Chirping Sound From Exhaust (TJ 36690.1.1)
• Exterior Body Panels
  • Door Lock Feature (TJ 37168.1.0)
  • Charge Lid Hard To Open/Close (TJ 36757.2.0)
• Front Suspension
  • Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
• Fuel System
  • Ticking Sound From High Pressure Fuel Injection Pump (TJ 36689.2.0)
• Gauges & Instrument Panels
  • Slow Response From ICUP Infotainment System After V3.3.16 SW (TJ 37184.1.0)
  • Dim Message And DTC VCU1 U0168-00 (TJ 36318.6.0)
  • Internet Connectivity Symbols In CCD (TJ 36187.3.4)
  • Slippery Road Alert On Dim (TJ 36825.1.0)
  • Vehicle Not Parked Message On The Dim (VCU1-U210053) (TJ 36652.1.1)
• Headlights
  • Headlamp Condensation Inside Lens - Information/LEAKTEST (TJ 34521.6.0)
• Identification
  • Vehicle Type And Platform Identification (TJ19245.1.19)
  • Expendable Items Parts List (SMB00-108D)
• Infotainment
  • Software Update Fails And VIDA Can't Connect, VGM Unresponsive (TJ 36514.5.0)
  • ICUP "Searching For GPS" Message In Dim/CSD (TJ 36691.5.1)
  • After Software Update Fails And VIDA Can't Connect, VGM Unresponsive (US36514.4.2)
  • Google Assistant - Troubleshooting Guide (TJ 37003.1.1)
  • Google Acceptance Required For SW 3.0.3 7N, EO, IP, 2V (TJ 36926.1.0)
  • Call Button In The OHC Might Not Be Lit (TJ 36447.4.0)
  • ICUP CSD Stuck And Ends Up In Recovery Mode (TJ36555.1.0)
  • Improvements To YOUTUBE App (TJ 36821.1.0)
  • Audio Or Media Sound System, Distorted Sound - Upgrade To V2.13.1 SW (TJ 36769.1.0)
  • Sliding Or Rolling Maps In Dim (TJ 36573.2.1)
  • IHU Software Release Contents: VUSW2320 (2.9) (TJ 36650.2.0)
  • Report Feedback To Google In CSD (TJ 36657.1.0)
  • Screen Flickering While Using Google Maps (TJ 36605.1.0)
  • Navigation Map View In Dim Swiping Sideways (TJ 36573.1.0)
  • ICUP, Upper & Lower Bar In CSD Not Visible (TJ 36542.2.0)
  • IHU General Issues (TJ36546.1.0)
  • General Concerns In IHU On ICUP/Google Infotainment (TJ 36082.1.1)
  • Factory Reset IHU And VIDA IHU/TCAM Reset (TJ 36507.2.0)
• Interior/Illumination Lights
  • Decor Lightning, Buzzing Noise (TJ 36534.3.1)
• Lubrication System
  • Engine, "Low Oil" Message During Break-In Period (TJ 36737.2.0)
  • Expendable Items Parts List (SMB00-108D)
• Mechanical
  • Creaking Noise From Right Side Engine Pad (TJ 36563.3.0)
• Mechanical - Hydraulic
  • "Sticky" Rear Brake Pads (TJ36169.3.0)
  • Pulsation/Vibration While Braking (New Repair Method) (TJ 35833.1.1)
• Mirrors
  • Outer Rear View Mirror Intermittently Not Folding (TJ 37000.1.0)
• Parking Brake System
  • Vehicle Not Parked Message On The Dim (VCU1-U210053) (TJ 36652.1.1)
• Procedures
  • Vehicle/Connectivity Report Checklist (TJ 37175.1.1)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.6)
  • Data Requests From Lea (Police) And/Or Customers (TJ 28941.5.0)
  • Retail Car Delivery Process (RCDP) My 2023 (SMB17-2022)
• Seats
  • Seat Adjustments Not Saved In Driver Profiles (TJ 37128.1.0)
• Starter
  • Improved 12V Battery Test In VIDA (TJ 36961.2.2)
  • BEV IHFA Internal Processor Failure DTCS (TJ36309.6.0)
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
  • Predictive Battery Repair Process (SMB31-014)
  • BEV High Voltage Battery Replacement (TJ 36451.4.0)
  • VCM Backup Battery Replacement With VCM-U105000 (TJ 36916.1.0)
  • VIDA Main Battery Diagnostic - Prompted To Charge Battery A Second Time (TJ 35924.1.4)
  • Unintentional VIDA WI-FI Connection Leading To 12V Battery Drain (TJ 36426.1.2)
  • High-Voltage Battery Module Temperature Sensor DTCS P1A6164, P1A6264, P1A6364, P1A6464, P1A6564, P1A6664, P1A6764, P1A6864, P1A6964, P1A6A64, P1A6B64, P1A6C64, P1A6D64, P1A6E64, P1A6F64, P1A7064, P1A7164, P1A7264, P1A7364, P1A7464, P1A7564, P1A7664, P1A7764, P1A7864, P1A7964, P1A7A64, P1A6064 (TJ 36817.1.0)
  • ICUP-12V Battery Drain (TJ36189.2.1)
  • Backup Battery TCAM DTC U210993 (US 35808.1.1)
  • 12V Battery Drained, CEM-U300096 (TJ 36449.1.0)
• Steering Column
  • Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36424.9.0)
  • Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36752.3.0)
  • ICUP - Steering Wheel Buttons Won't Tune/Seek Media (TJ 37091.1.0)
  • Creaking/Ticking Noise From Steering Wheel Module (TJ 36805.1.0)
• Steering Control Systems
  • Vibrations In Steering Wheel Above 60MPH/100KPH (TJ 36424.9.0)
  • Creaking/Ticking Noise From Steering Wheel Module (TJ 36805.1.0)
• Suspension Control Systems
  • Upper Front Suspension Creaking/Knocking Noise (TJ 36512.7.0)
• System
  • Software Upgrade/Download Guide (TJ 31543.9.4)
  • SW Part Numbers For Total Upgrade And PDS (TJ 27536.21.1)
• Testing and Diagnosis
  • Spa/CMA - 12V Battery Testing/Maintenance Guide (TJ 36845.1.7)
• Towing
  • TOWBAR TRM Not Responding (TJ 36513.5.0)
• Transmission Control Systems
  • Vibrations At Low Rpm And High Torque (TJ36913.2.0)
  • Software Upgrade/Download Guide (TJ 31543.9.4)
• Wheels & Tire System
  • Low Tire Pressure Warning And DTC BCM-C007768 (TJ 36229.3.0)
  • CMA, Vibrations Due To Wheel/Tire (TJ 36580.1.0)