How To Proceed With Troubleshooting

HINT:

Techstream can be used at step  3,  6,  9, 12.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 
3. DTCS AND FREEZE FRAME DATA CHECK AND CLEARANCE 

   HINT:

   See FREEZE FRAME DATA  and DTC CHECK/CLEAR 

4. PROBLEM SYMPTOM CONFIRMATION 
   RESULT REFERENCE
   
   

   Result	Proceed To
   Symptom occurs	A
   Symptom does not occur	B

   B: SYMPTOM SIMULATION 

   A: Go To Next Step 

5. DTC CHECK 

   HINT:

   See DTC CHECK/CLEAR 

   DTC OUTPUT REFERENCE
   
   

   Result	Proceed To
   DTC output	A
   DTC not output	B

   B: PROBLEM SYMPTOMS TABLE 

   A: Go To Next Step 

6. DTC CHART 

   HINT:

   See DIAGNOSTIC TROUBLE CODE CHART 

7. CIRCUIT INSPECTION 

   HINT:

   When 2 or more DTCs are recorded, and the problem cannot be identified, perform circuit inspection of the other DTCs.

8. PROBLEM IDENTIFICATION 
9. REPAIR OR REPLACEMENT 
10. CONFIRMATION TEST 

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